Enterprise CRM & AI Automation

Your operations,
orchestrated.

The infrastructure behind quietly dominant companies. Custom platforms, AI integration, and business systems—engineered in Toronto since 2014.

Trusted by enterprises across North America

Healthcare • Finance • Logistics

What We Build

Systems that think,
so you don't have to.

From custom CRM architecture to intelligent automation agents, we build the infrastructure that lets your team focus on what matters.

Custom CRM

Azure-native enterprise systems built for your exact workflow. No compromises, no workarounds.

  • Microsoft Dynamics 365
  • Power Platform integration
  • Custom entity design
  • Migration & training
Learn more

AI Integration

Intelligent agents that automate the work nobody wants to do. Trained on your processes.

  • Process automation bots
  • Natural language interfaces
  • Document processing
  • Predictive analytics
Learn more

Team Augmentation

Senior developers embedded in your team. No ramp-up, no hand-holding required.

  • Azure/SharePoint expertise
  • Full-stack development
  • Architecture consulting
  • Code review & mentoring
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Custom Builds

When off-the-shelf won't cut it. Your vision, our execution. Built to scale.

  • Web applications
  • API development
  • System integrations
  • Legacy modernization
Learn more

See What's Possible

The Process Architect

Describe a business process that frustrates you. Our AI will analyze it and show you what could be automated.

0/1000

Our Work

Case studies in
operational excellence.

Dynamics 365Power AutomateAI

Healthcare CRM Overhaul

Regional Health Network

60% faster patient intake
Custom BuildAPI Integration

Logistics Automation Suite

National Shipping Co.

$1.8M annual savings
AzureSecurityReporting

Financial Services Platform

Boutique Investment Firm

Zero compliance incidents

About Us

Built by operators,
for operators.

SmoothSolutions was founded in 2014 by Matt McCann, a developer who spent years watching companies struggle with systems that didn't talk to each other, processes that ate hours of human attention, and software that fought against the people using it.

We're a boutique consultancy, intentionally small. No account managers, no layers—when you work with us, you work with senior engineers who've been building enterprise systems for over a decade.

Our focus: CRM architecture, AI automation, and custom business systems. We specialize in Microsoft Azure environments and have deep expertise in making disparate systems work together seamlessly.

Microsoft Partner
Toronto, Canada
"The best system is the one you forget is there. It just works."
— Matt McCann, Founder
🎯
Precision
Every detail matters
🤝
Partnership
Your success is ours
Efficiency
No wasted motion
🔒
Reliability
Built to last
"

Client Voices

Results that
speak volumes.

SmoothSolutions transformed our entire sales pipeline. What used to take our team 4 hours daily now happens automatically. The ROI was visible within the first month.
J
Jennifer Hayes
VP of Operations, Meridian Financial Group
85% reduction in manual data entry
10+
Years in Business
150+
Projects Delivered
98%
Client Retention
45%
Avg. Efficiency Gain

Let's Talk

Let's build the team member
who never clocks out.

Every project begins with a conversation. Tell us about the operations that keep you up at night, and we'll show you what's possible.

Toronto, Ontario, Canada